Technical Support Engineer (Service) - Europe

Sungrow Spain • Madrid • Services


Somos una compañía global del sector de las energías renovables, La misión que nos une es el desarrollo de equipos de conversión y almacenamiento de energía, buscando en todo momento “Energía limpia, renovable y accesible para todo el mundo”. Compartimos un compromiso con la innovación y el progreso para nuestra gente, clientes y la sociedad que nos rodea.

El equipo diverso de Sungrow es la esencia de nuestra empresa. Creemos que el mejor talento es aquel que trabaja con pasión. Las nuevas ideas, métodos y tecnologías hacen posible un futuro mejor. Por ello, nos apasiona el potencial de las personas y creemos que todos deben poder alcanzar el suyo.

Ofrecemos diferentes modelos de trabajo: presencial, híbrido y a distancia. Orientados a dar un mejor servicio al cliente y al empleado. Además de compañeros ubicados por toda la Península. Tenemos oficinas centrales en Pamplona, Madrid y Oporto.


from today

Your duties

Welcome to your new role at Sungrow, as our Technical Support Engineer in Spain or Germany!

Are you curious to learn how you can help us build a sustainable future?
Would you like to see how you can contribute to the growth of our clean energy solutions?

Then, have a look at your responsibilities below:

  • You'll provide technical support for PV, ESS, EV Charging, and distribution products.
  • You'll deliver training for customers, installers and EPC for technical needs. 
  • You'll coordinate with R&D to solve general problems and plan troubleshooting solutions.
  • You'll be travelling to the site to help customers solve problems or collect data.
  • You'll produce reports to enable product failure analysis and risk assessment.

Your profile

Do you have the legal right to work in Spain or Germany?

Before applying, please ensure you have the legal right to work in Spain or Germany without the need for visa sponsorship.

What will you need to be successful?

  • Degree in electrical engineering
  • Relevant certifications for one of the EU countries
  • Fluency in English and Spanish or German
  • Willingness to travel to provide support across Europe

What can make you an ideal candidate?

  • Extensive knowledge of the PV and ESS industry and experience with those products
  • Language skills in chinese (mandarin)
  • Previous experience working in a chinese company

Our offer

Clean and accessible energy is the key to a sustainable future on our planet!

We are market leaders in the solar energy space with the strongest PV-inverter R&D team and we are the largest inverter manufacturer. If you decide to join our team, you will benefit from the following:

  • Opportunities for career advancement as we are growing very fast in the EMEA region
  • Bonus payment on a fixed schedule every year based on performance
  • A multinational team with a diverse and inclusive mindset
  • Travel within Europe for training sessions or to attend renewable energy events
  • Opportunity to visit our R&D facilities in China

Commitment to diversity and inclusion at Sungrow

Our job descriptions were written with inclusivity in mind by using the following criteria:
1) We use a Gender Decoder tool to avoid gendered language.
2) We avoid superfluous requirements by separating essential needs from nice to haves.
3) We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability.
4) We do not use stock imagery in our career page, all photos and videos represent our internal culture.
You have something superspecial to tell us? Worry not; we know just the right person you should speak to:

Julia Caracacheff

Talent Acquisition Specialist South Europe

+34 615 752 632

Working at Sungrow


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