Service Operations Intern – Germany

Servus und hallo bei uns hier in Sungrow!

We're excited to introduce a hands-on internship at the heart of our Munich service center. 

You will work on-site and help keep our service operations running smoothly. Curious what this is all about? Let's dive right in:

• Conduct regular analysis of invoicing and overall operational performance, and support management reporting.
• Support the preparation and processing of service-related invoices, including PI and CI documentation.
• Coordinate with customers and internal stakeholders regarding invoicing, payment status, and required documentation.
• Support Accounts Receivable (AR) management, including payment follow-up and overdue tracking.
• Review historical contracts and service records to identify and follow up on outstanding invoicing topics.
• Support continuous improvement of related processes and data quality. Organize and maintain business and operational documentation, ensuring clear structure, accessibility, and consistency.
• Provide general operational and coordination support to the team as required.

• Detail-oriented, and comfortable working with numbers and different stakeholders.
• Currently studying Business Administration, Finance, Accounting, Economics, Industrial Engineering, or a related field.
• Strong analytical skills and confidence working with Excel and operational data.
• Good attention to detail, especially when handling contracts, financial data, and documentation.
• Strong communication and follow-up skills, with the ability to coordinate with customers and cross-functional teams.
• Experience with CRM, ERP, invoicing, or finance-related systems is a plus.
• Fluent English; additional European languages are a plus.