Senior Sales Operation Specialist - Germany

Sungrow Germany • Munich

Servus und hallo zusammen!

Willkommen im HQ SUNGROWs für Europa, das schöne München! Das HQ liegt supernah gelegen am OST-Bahnhof, genauer gesagt in der Balanstr. 58. Dort haben wir einen riesigen Office-floor im 6. Stock von dem schon einige ein paar tolle „Sonnenuntergangselfies“ (was ein Wort,…) geschossen haben. Klar, hier im HQ findet am meisten Trubel statt, es sind tatsächlich sämtliche Teams vertreten und man trifft immer, und ich meine IMMER, nette Kollegen, die Mittagessen ordern wollen. Und hier sind wir auch schon an einem der coolsten features angekommen, nämlich unsere multikulturelle Belegschaft! Klar, logisch haben wir hier Deutsche, aber nebst denen trifft man hier auf etwa 50 verschiedene Nationen aus aller Welt. Viele chinesische Mitarbeiter findet man natürlich ebenfalls hier, es herrscht ein reges Treiben, es ist eine Wonne! Hier in München haben wir elektrisch verstellbare Tische und jede Menge Snacks zur Nervennahrung, sollte man mal was brauchen; Wir wissen nicht woher es kommt, aber in unserem Münchner Office finden sich ständig Snacks, die guten, also die klassischen Fruchtkörbe, und die,… andersguten in Form von Schokolade; jeder ist für sein eigenes Hüftgold verantwortlich 😊 Ich denke als kleiner Vorgeschmack sollte das erst mal reichen; also dann, wir sehen uns in München!!!

Munich

from today

Your duties

As a Senior Sales Operations Specialist, you will play a pivotal role in ensuring seamless order processing, contract compliance, and payment risk management. You will oversee complex customer demand forecasts, streamline operational workflows, and drive collaboration across multiple teams to enhance efficiency and effectiveness.

Your key tasks would be:

Order Fulfillment: Masterfully operate system tools to ensure timely and accurate release of orders. Coordinate and resolve order delivery challenges, ensuring seamless execution. Monitor payment progress and release invoices accordingly, facilitating smooth payment collection.
Contract Review: Conduct detailed contract assessments, provide strategic operational feedback, and enhance review guidelines to ensure compliance and consistency.
Accounts Receivable & Risk Management: Manage invoices, mitigate payment risks, and collaborate with finance and risk teams to uphold financial integrity.
Cross-Functional Synergy: Lead coordination efforts with clients, sales, finance, and logistics teams, ensuring seamless project delivery and fulfillment.
Digital Transformation & Process Optimization: Spearhead system enhancements, update user manuals, facilitate system training, and contribute to CRM development and automation strategies.

Your profile

- Education: Bachelor's degree in Business, Marketing, or a related field.
- Experience: 5+ years in sales operations or a similar role, with a strong track record of process optimization and cross-functional collaboration. Experience or knowledge in international trade is highly valued
- Skills & Competencies:
- - System Proficiency: Expertise in digital order management tools, ensuring accuracy and speed in execution.
  - Problem-Solving Mindset: Ability to identify bottlenecks in fulfillment and take proactive action.
  - Financial Coordination: Strong understanding of invoicing, payment tracking, and risk mitigation.
  - Clear Communication: Capable of engaging with internal and external stakeholders to ensure alignment and transparency.

What you'll get with this role?

Lead order fulfillment operations with a strong emphasis on system efficiency and financial accuracy.
Work in a collaborative and high-impact environment with opportunities for career growth.
Be a key player in digital optimization and automation within sales operations.

Our offer

We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:

Opportunities for Career advancement
Bonus payment based on pre-agreed and signed KPI agreements
A multinational team awaits You with lots of european and transeuropean exchange!
Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!

You have something superspecial to tell us? Worry not; we know just the right person you should speak to: