IT Support Engineer - Poland

Sungrow Poland • Warsaw

Cześć!

Tu zespół Sungrow.

W kwietniu tego roku otworzyliśmy nowe biuro w Warszawie! Nasz 18 osobowy zespół pomaga klientom w Europie Środkowo Wschodniej dostarczyć najbardziej zaawansowane systemy fotowoltaiczne. W ostatnich latach rynek PV nabrał rozpędu, co oznacza, że potrzebujemy Twojej pomocy. Czy dołączysz do naszego zespołu?

Pozdrawiamy
Zespół Sungrow Polska

Warsaw

from today

Your duties

What is more sustainable than investing your ideas, your energy and your work time in making our little planet a pleasant and welcoming home for the many generations that will follow us?
It is not only a job - it is a just cause that will fill you with satisfaction every day.
We are constantly moving forward and looking out for an IT Support Engineer to support our growth in the solar industry.
Your main duties will be:

Administration / Development / Monitoring of internal IT Landscape
1st, 2nd and 3rd Level IT Support
You manage Company’s Assets (Laptops, Software licences)
You are responsible for creation of User Accounts in diverse systems and their further update
You work on IT Projects and help to optimize internal processes.

Your profile

All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s the reason why it is essential for you to have:

Prior experience with MS Office 365, Exchange, Azure
Hands-on experience with It Helpdesk Software (Jira, Zendesk, Zoho Desk)
Well-founded knowledge and experience in network administration, VPN, Firewalls, VoIP
Structured, efficient and independent working style
Good English communication skills in written as well as in oral (at least C1)
Ready to work in international dynamic environment
Experience with ITSM/ITIL
Experience with SAP C4.
Data driven Mindset
Attention to details

Our offer

This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy！
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:

Food vouchers, free for You to decide what to buy with them (You are a Sushi-type aren`t you?)
Mobility package: in case you want a Job-Rad, we got you covered (E-bikes! we need more E-bikes! fueled by solar-power!)
Bonus payments: we agree on Smart KPIs with You, an You receive a nice Bonus at the end of the year, isn`t that something!?
A multinational team awaits You with lots of European and transeuropean exchange!
Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!

You have something superspecial to tell us? Worry not; we know just the right person you should speak to: