Join our dynamic team in Lyon, where you’ll be part of a multicultural, collaborative environment. This is a fantastic opportunity to make an impact while developing your skills in an innovative company.
Your main tasks:Customer Support & Technical Expertise
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Assist customers with RFQ/RFP by offering expert guidance and solutions.
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Facilitate engaging technical discussions with customers to understand and meet their needs.
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Organize impactful technical workshops, helping customers get the most out of our products.
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Ensure seamless technical follow-ups for key accounts, ensuring satisfaction and long-term relationships.
Technical Expertise & Collaboration
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Collaborate with our HQ in China and European colleagues on product development, enhancing cross-cultural teamwork and knowledge sharing in a global environment.
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Secure and expand local product knowledge, keeping your expertise at the forefront of industry trends.
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Manage technical documentation efficiently, ensuring easy access to valuable resources for your team and clients.
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Participate in continuous training to stay updated on the latest technologies and market demands, empowering you to stay ahead of the curve.
Regulation & Market Analysis
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Stay up-to-date with local regulations, ensuring compliance and product certification are always in line with industry standards.
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Analyze and benchmark our products regularly against the competition, keeping us at the cutting edge of the market.
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Provide essential local market insights to guide strategic decision-making and product development.