Distribution Service Engineer - Italy & Balkans

Sungrow Italy • Milan • Distribution

Ciao,

siamo Sungrow Italy, e questi siamo noi:

Location: Siamo basati a Milano in un moderno ufficio situato vicino alla storica stazione di Milano Centrale e in uno dei quartieri più cool della città.

People: Il nostro team è composto attualmente da una decina di persone ma stiamo colonizzando sempre di più gli uffici della struttura.

I nostri punti di forza: Siamo giovani, belli e smart...ma soprattutto abbiamo una macchinetta del caffè che fa degli ottimi Espresso

Non vediamo l’ora di averti presto con noi

saluti,
Il tuo local team Sungrow

Milan

from today

Your duties

Welcome to Sungrow, we are happy you are with us now;
We want to offer you another great opportunity in the Green - Energy environment, let`s have a look what your tasks as a
Distribution Service Engineer would be:

Management of hotline / ticket system for distributors / installers / end users in region of Italy & the Balkans
Training for distributors / installers in the related region.
Onsite troubleshooting with partner success manager in the related region.
Pre-sale customer visit with account manager in the related region.
FAQ / online courses making / recording and documenting for the related region.
Weekly / monthly / quarterly / annual report for the performance of the related region to the department center.

Your profile

So, for your personal background, it would be great to have:

BA or higher in electrical engineering or equivalent
At least 3 years of work experience as after sale or technical support jobs for PV/ESS/O&M field. Job experience in inverter is preferred.
Passion, desire and motivation to succeed
Language requirements: English and Italian at least C1 level. Additional Chinese is an asset.
Quick learner with desire to increase knowledge in the clean-tech industry
Excellent skills in Microsoft Office.
Ability to work independently and focused in a dynamic, fast-paced environment.
5%-10% working time may be on business travel between local market and EU department center.
Should you lack one or two of these, no worries, we are not looking for all-round perfectionist already.

Our offer

This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy！
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:

Opportunities for Career advancement
Bonus payment based on pre-agreed and signed KPI agreements
A multinational team awaits You with lots of european and transeuropean exchange!
Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!

You have something superspecial to tell us? Worry not; we know just the right person you should speak to:

Send email E-Mail copied! Copy E-Mail?

+34 615 752 632