Service Engineer Intern - Greece

Sungrow Greece • Athens • Services

Who we are

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All! With ~400GW (!) of clean power presently installed worldwide, we are more than ready to sate the worlds hunger for clean energy! Welcome at Sungrow Sungrow is the global leading inverter solution supplier for renewables. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio. From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio. Want to know more? Check out our Job offers and let`s dive right in together!

Athens

from today

Your duties

Hey there and welcome to your new Opportunity with us.
Being a Service Engineer Intern is an exciting task, since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:

Backoffice Support

Work with senior technical experts to create and improve documentation, gaining insights into technical standards and practices.
Conduct hands-on tests in a workshop setting to ensure documentation aligns with practical application.
Track and manage open support tickets, reviewing each case to check if solutions are available in existing documents, and drafting initial responses when appropriate.
Review and improve training materials, correcting minor errors and suggesting updates to ensure the content is complete and accurate.
Update technical documents as needed to keep information current and reliable.
Examine rework documentation, summarizing and clarifying details to improve usability.
Maintain the knowledge base so that team members have easy access to up-to-date resources.

Technical & On-site Support

Support remotely to onsite engineers guiding them to find the proper documentation.
Support remotely to onsite and remote engineers through the messaging platform to retrieve the required information and guide them through the debugging instructions of known issues.
Travel to the sites for participating in the Commissioning Works procedures for the PV & BESS
Participate in training sessions and hands-on commissioning activities to build foundational knowledge of ESS product setup and initial operation, improving the ability to support technical documentation and assist engineers with commissioning-related inquiries.

Your profile

English (B2 or higher)
Engineer or technical studies, industrial, electrical, electronic or communications.
Tidy, organized, willing to learn and able to adapt to the needs of the department.
Based in Athens.

You have something superspecial to tell us? Worry not; we know just the right person you should speak to:

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+34 615 752 632