Willkommen im HQ SUNGROWs für Europa, das schöne München! Das HQ liegt supernah gelegen am OST-Bahnhof, genauer gesagt in der Balanstr. 58. Dort haben wir einen riesigen Office-floor im 6. Stock von dem schon einige ein paar tolle „Sonnenuntergangselfies“ (was ein Wort,…) geschossen haben. Klar, hier im HQ findet am meisten Trubel statt, es sind tatsächlich sämtliche Teams vertreten und man trifft immer, und ich meine IMMER, nette Kollegen, die Mittagessen ordern wollen. Und hier sind wir auch schon an einem der coolsten features angekommen, nämlich unsere multikulturelle Belegschaft! Klar, logisch haben wir hier Deutsche, aber nebst denen trifft man hier auf etwa 50 verschiedene Nationen aus aller Welt. Viele chinesische Mitarbeiter findet man natürlich ebenfalls hier, es herrscht ein reges Treiben, es ist eine Wonne! Hier in München haben wir elektrisch verstellbare Tische und jede Menge Snacks zur Nervennahrung, sollte man mal was brauchen; Wir wissen nicht woher es kommt, aber in unserem Münchner Office finden sich ständig Snacks, die guten, also die klassischen Fruchtkörbe, und die,… andersguten in Form von Schokolade; jeder ist für sein eigenes Hüftgold verantwortlich 😊 Ich denke als kleiner Vorgeschmack sollte das erst mal reichen; also dann, wir sehen uns in München!!!
Service Specialist (fluent German and English) in Oberschleissheim/Munich- Germany
Sungrow Germany • Munich • Services
Servus und hallo zusammen!
Munich
from today
Your duties
At our new Sungrow technical warehouse and repair ceter in Oberschleissheim (near Munich) we are searching a Service Specialist who takes care of the following tasks. This position is 100% office based in Oberschleissheim.
- Provide efficient administrative support for the whole service department, including calendar management, file organization, and meeting coordination.
- Responsible for all tools and assessment management in service.
- Responsible for service car management.
- Assist in addressing customer complaints and ensure timely resolution of issues.
- Handle general customer inquiries, providing professional and friendly service.
- Assist service department members in solving daily issues and provide necessary support.
- Track meeting action items to ensure timely execution and reporting.
Your profile
All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have:
- Bachelor or Master Degree in Business Administration, Economy or related field or a similar education e.g. professional education / "Berufsausbildung", e.g. as "Bürokauffmann/-frau", "Fremdsprachenkorrespondent/in", "Industriekaufmann/-frau", "Hotelfachmann/-frau" etc.
- Fluent German (ideally C2) and English languages skills (C1) - written and spoken - in are mandatory. Daily business languages will be German and English.
- Ideally you have already gathered first working experience in a similar role, e.g. in Office Management, Assistant role, Customer Service, Sales Assistant, Contract Management, Tourism etc.
- Very good MS Office skills (Word, Power Point, Outlook etc.) mandatory.
- Excellent time management and organisational skills mandatory.
- Able to prioritize and multi-taks.
- Friendly and proactive personality with excellent service and customer orientation.
- A team player with great attention to detail.
- Strong sense of responsibility and accountability.
- Self-motivated and performance driven.
- Excellent communication skills.
- Problem-solving ability.
Our offer
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:
- Opportunities for Career advancement
- Bonus payment based on pre-agreed and signed KPI agreements
- A multinational team awaits You with lots of european and transeuropean exchange!
- Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
- Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!
You have something superspecial to tell us? Worry not; we know just the right person you should speak to:
Working at Sungrow
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