Service Delivery Coordinator - Spain

Sungrow Spain • Pamplona • Services


Somos una compañía global del sector de las energías renovables, La misión que nos une es el desarrollo de equipos de conversión y almacenamiento de energía, buscando en todo momento “Energía limpia, renovable y accesible para todo el mundo”. Compartimos un compromiso con la innovación y el progreso para nuestra gente, clientes y la sociedad que nos rodea.

El equipo diverso de Sungrow es la esencia de nuestra empresa. Creemos que el mejor talento es aquel que trabaja con pasión. Las nuevas ideas, métodos y tecnologías hacen posible un futuro mejor. Por ello, nos apasiona el potencial de las personas y creemos que todos deben poder alcanzar el suyo.

Ofrecemos diferentes modelos de trabajo: presencial, híbrido y a distancia. Orientados a dar un mejor servicio al cliente y al empleado. Además de compañeros ubicados por toda la Península. Tenemos oficinas centrales en Pamplona, Madrid y Oporto.


from today

Your duties

Welcome to your new role, as our next Service Delivery Coordinator!

This role belongs to Sungrow EU service department and it is included in the local team, supporting the RSM to coordinate the communication with local PMO and customers to schedule the human resources (own and third party) and define detailed timelines of the onsite activities.
You will have a wide array of responsibilities, such as:

  • Support RSM in the overview for the delivery of open projects
  • Coordinate with PMO the status of delivery and forecast of onsite activities of the open projects.
  • Engage in the handover / kickoff meetings.
  • Organize, supervise and reporting the evolution of the onsite tasks.
  • Organize the preparation of project planning documents, define project roles and responsibilities.
  • Define the schedule and assign the required human resources for the required tasks.
  • Determine together with PMO the criticality level of the pending works.
  • Retrieve the required reports for the closure of project milestones.
  • Support Backoffice to comply with the procurement process.
  • Communicate with customers to ensure good communication among the involved parties.

Your profile

All right, so I hope you are now aware of what is up for you. Now let's have a look what background should you have in order to feel comfortable with this role?  
  • Engineering studies.
  • Experience in renewable energies project delivery or project management
  • Experience in technical onsite activities.
  • Willing to take ownership and responsibility.
  • Tidy, organized, self-motivated and performance driven.
  • Flexible for occasional onsite visits across Spain and Portugal.
  • Excellent interpersonal and communication skills
  • Problem solving ability
  • English and Spanish fluently spoken and written
  • Able to read wiring diagrams

Our offer

This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy! 
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of!And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:   
  • Opportunities for Career advancement   
  • Bonus payment based on pre-agreed and signed KPI agreements   
  • A multinational team awaits You with lots of european and transeuropean exchange!
  • Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions    
  • Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!
You have something superspecial to tell us? Worry not; we know just the right person you should speak to:

Julia Caracacheff

Talent Acquisition Specialist South Europe

+34 615 752 632

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