Service Back Office Specialist - Milan, Italy

Sungrow Italy • Milan • Services

Ciao,

siamo Sungrow Italy, e questi siamo noi:

Location: Siamo basati a Milano in un moderno ufficio situato vicino alla storica stazione di Milano Centrale e in uno dei quartieri più cool della città.

People: Il nostro team è composto attualmente da una decina di persone ma stiamo colonizzando sempre di più gli uffici della struttura.

I nostri punti di forza: Siamo giovani, belli e smart...ma soprattutto abbiamo una macchinetta del caffè che fa degli ottimi Espresso

Non vediamo l’ora di averti presto con noi

saluti,
Il tuo local team Sungrow

Milan

from today

Your duties

Hey there and welcome to your new Opportunity with us.
In the position of a Service Back Office Specialist at Sungrow these would be your most important tasks:
  • Develop and maintain a database of qualified regional subcontractors, suppliers, and service providers.
  • Oversee the service partner procurement process, including issuing requests for proposals, evaluating service partner on site job quotation and invoice management.
  • Supervise the documentation of activities carried out in the field by service teams for both internal and client use
  • Evaluate subcontractor performance based on project milestones, quality of work, adherence to schedules, and customer satisfaction.
  • Support the Project Management during commissioning and site acceptance services.
  • Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements
  • Prepare documentations and work instructions.

Your profile

All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? It is essential for you to have:
  • 2 or 3 years of experience in similar role;
  • Organizational and process implementation skills
  • Team works skills
  • Italian C1 & English language skills at least on B2
  • Experience dealing with customers in critical situations.
  • Willingness to travel around Italy and Europe 10%

Our offer

Because we are awesome! We offer a free basket of puppies should you join us!
  • Bonus payments: we agree on Smart KPIs with You, an You receive a nice Bonus at the end of the year, isn`t that something!?
  • A multinational team awaits You with lots of European and transeuropean exchange!
  • Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions    
  • Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!
You have something superspecial to tell us? Worry not; we know just the right person you should speak to:

Julia Caracacheff

Talent Acquisition Specialist South Europe
 

+34 615 752 632

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