Senior Service Engineer EV Charging (German and English mandatory) - Germany

Sungrow Germany • Munich • Services

Servus und hallo zusammen!

Willkommen im HQ SUNGROWs für Europa, das schöne München! Das HQ liegt supernah gelegen am OST-Bahnhof, genauer gesagt in der Balanstr. 58. Dort haben wir einen riesigen Office-floor im 6. Stock von dem schon einige ein paar tolle „Sonnenuntergangselfies“ (was ein Wort,…) geschossen haben. Klar, hier im HQ findet am meisten Trubel statt, es sind tatsächlich sämtliche Teams vertreten und man trifft immer, und ich meine IMMER, nette Kollegen, die Mittagessen ordern wollen. Und hier sind wir auch schon an einem der coolsten features angekommen, nämlich unsere multikulturelle Belegschaft! Klar, logisch haben wir hier Deutsche, aber nebst denen trifft man hier auf etwa 50 verschiedene Nationen aus aller Welt. Viele chinesische Mitarbeiter findet man natürlich ebenfalls hier, es herrscht ein reges Treiben, es ist eine Wonne! Hier in München haben wir elektrisch verstellbare Tische und jede Menge Snacks zur Nervennahrung, sollte man mal was brauchen; Wir wissen nicht woher es kommt, aber in unserem Münchner Office finden sich ständig Snacks, die guten, also die klassischen Fruchtkörbe, und die,… andersguten in Form von Schokolade; jeder ist für sein eigenes Hüftgold verantwortlich 😊 Ich denke als kleiner Vorgeschmack sollte das erst mal reichen; also dann, wir sehen uns in München!!!

Munich

from today

Your duties

Hey there and welcome to your new Opportunity with us. Being a EV Charger Service Engineer is an exciting task since you are the superhero our clients need. You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks. You will be responsible for the German speaking DACH area (later on probably only Germany).

support and represent the brand in Europe and with existing and potential Customers
support for the execution of all EV charger services in Europe
Ensure the correct planning of EV charger activities and all necessary resources (technical, Human, Administrative) in a cost-effective manner while maintaining the highest level of customer satisfaction
help to develop and improve the procedures for plant installation/operations and maintenance etc.
Coordinate and optimize transactional services between contract and 3rd party customers
Select, initiate, and supervise contractors/vendors

Your profile

All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have:

Bachelor’s/Master’s Degree in Electrical Engineering or similar.
Experience with EV charging products or batteries desired. Experience as a Field Service Engineer / Technician or in a similar role with customer contact.
Several years of working experience within the renewable energy sector, automotive industry, electronic industry or a similar industry mandatory.
Certificate as "Elektrofachkraft" in Germany is an advantage.
Very good German and English language skills are mandatory. Your daily working languages will be German and English.
Experience in reading and interpreting electrical, I&C (Instrumentation & Control), mechanical drawings and technical manuals.
Ability to work and make decisions with minimal or no supervision.
A safety first and customer focused mindset.
Organizational skills, good time-management, prioritize effectively, and handle multiple deadlines.
Strong knowledge and use of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Valid driving license for Germany is mandatory.
Willingness to travel about 3 days/week and to visit customers on site.

Our offer

But the true topic for this decade lies in energy！
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of! And now, for this decade, we are increasing our game, and You, You might become part of it! Besides that, many things await You:

Opportunities for Career advancement
Bonus payment based on pre-agreed and signed KPI agreements
A multinational team awaits You with lots of European and multicultural exchange!
Possibility for technical and commercial knowledge increasement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions
Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China!

You have something superspecial to tell us? Worry not; we know just the right person you should speak to: