Distribution Service Engineer - Nordics

Sungrow Sweden • Stockholm • Distribution

Who we are

We are a green tech company unlike any other green tech company. We are a team of lateral thinkers, young professionals, and creative minds. We are fighting every day to make our mission happen – Clean Power For All! With ~400GW (!) of clean power presently installed worldwide, we are more than ready to sate the worlds hunger for clean energy! Welcome at Sungrow Sungrow is the global leading inverter solution supplier for renewables. We want to give fresh impulses, inspire, and contribute to a sustainable development of our planet, that’s why we constantly improve our portfolio. From floating solar plants to large-scale utility projects and to small residential products we always offer the best and most suitable solution. At Sungrow we hold more than 1500 patents – no wonder as we employ the biggest research and development team of the whole industry. 40 % of all Sungrow workforce is continuously investigating on how to further improve the existing portfolio. Want to know more? Check out our Job offers and let`s dive right in together!

Stockholm

from today

Your duties

All of these tasks are performed in the context of the Nordics region:

Management of the hotline ticketing system for distributors, installers and end users.
Delivery of training for distributors and installers.
Onsite troubleshooting with the partner success manager.
Pre-sale customer visit with the key account manager.
Creating documentation and online courses.
Regular delivery of reports regarding the region's performance to the department center.

Your profile

What you will need to succeed?

BA or higher in electrical engineering or equivalent.
At least 3 years of experience as a technical support / after sale for PV / ESS or O&M.
Languages: English (C1) and Swedish (C1).
Excellent skills in Microsoft Office.
Ability to work independently and focused in a dynamic, fast-paced environment.
Based in local market: Sweden (hybrid model - 5 to 10% of time where travel is required).

What will make you stand out as a candidate:?

Professional experience in inverters.
Language skills in chinese (mandarin).
Passion for the renewables industry.

Our offer

Clean and accessible energy is the key to our future!

We are market leaders in the solar energy space with the strongest PV-inverter R&D team and the largest inverter manufacturer. You have the chance to influence a sustainable future.
If you decide to join our team, you will benefit from the following:

Opportunities for career advancement (we doubled our staff in the past three years)
Bonus payment on a fuxed schedule every year based on performance
A multinational team with a diverse and inclusive mindset
Opportunity to be part of a meaningful project that has a real impact
Travel within Europe for technical and commercial training or to China to visit our R&D

You have something superspecial to tell us? Worry not; we know just the right person you should speak to: